Privacy Policy

Last updated: June 2, 2026

This Privacy Policy explains how CompSync (the “Platform,” “we,” “us”), operated by Streamstage Productions Inc., collects, uses, discloses, and safeguards personal information when dance studios, competition directors, studio directors, parents, and other users use our competition registration, scheduling, tabulation, and event-media services. By using the Platform you agree to this Policy.

1. Who this Policy covers

CompSync is a business-to-business platform for dance competition organizers (“Competition Directors”) and the dance studios (“Studio Directors”) that register with them. Studios input information about their dancers — who are often minors — and parents may access performance media. This Policy applies to all of these users. Each competition organizer is an independent operator responsible for its own relationship with its studios and participants.

2. Information we collect

We collect the following categories of personal information:

Account & profile data: name, email address, phone number, time zone, role, and authentication credentials (passwords are hashed; we never store them in plain text).
Studio data: studio name, code, contact details, and status.
Dancer data (including minors): first name, last name, and date of birth, as entered by the registering studio.
Competition data: routine entries, reservations, scheduling, scores, and results.
Billing data: invoices, amounts, and payment status. Card payments are processed by our payment provider (Stripe); we do not store full card numbers.
Event media: photographs and video of performances captured at events, which may include images of minors.
Technical & usage data: IP address, device/browser information, activity logs, and error diagnostics.

3. How we use information

To provide, operate, and maintain the Platform and its features.
To register routines, manage reservations, schedule events, tabulate scores, and deliver event media to authorized recipients.
To process payments and issue invoices.
To send transactional and service emails (e.g., account, invoice, and media-availability notifications).
To secure the Platform, prevent abuse, debug errors, and maintain audit trails.
To comply with legal obligations.

We do not sell personal information, and we do not use it for third-party advertising.

4. Legal bases (GDPR / UK GDPR)

Where the GDPR applies, we process personal data under one or more of these bases: performance of a contract (providing the service you signed up for), legitimate interests (securing and improving the Platform), legal obligation (e.g., financial records), and consent (where required, such as certain media uses). You may withdraw consent at any time.

5. Sharing & service providers

We share data with vetted sub-processors strictly to operate the Platform. Each is bound by contractual data-protection obligations:

Supabase — database, authentication, and storage.
Cloudflare R2 — storage of event photos and video.
Vercel — application hosting and delivery.
Resend — transactional email delivery.
Stripe — payment processing.
Sentry — error and performance diagnostics.

We also share data with the specific competition organizer and studio you are associated with. We may disclose information when required by law or to protect rights and safety.

6. Children’s data

The Platform stores information about dancers who may be minors. This data is entered by the registering dance studio, not collected by us directly from children. Studios and competition organizers are responsible for obtaining any parental or guardian consent required by law before submitting a minor’s information or media. We limit minors’ data to what is necessary to run the competition (name, date of birth, performance media) and restrict access to authorized users. If you believe a minor’s data has been provided without proper consent, contact us at techsupport@compsync.net and we will remove it.

7. Data retention

We retain personal data for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal, accounting, or reporting obligations. Event media and competition records may be retained to support historical results and re-delivery to authorized recipients. When data is deleted, it is removed from active systems; backups age out on a rolling basis.

8. Your rights

Depending on your location, you may have the right to access, correct, export, restrict, or delete your personal data, and to object to certain processing. CompSync provides tools to export all of your data (machine-readable JSON or CSV) and to permanently delete your account and associated data. To exercise any right, use the in-app account tools where available or email techsupport@compsync.net. We respond within the timeframe required by applicable law.

9. Security

We use industry-standard safeguards including encryption in transit, hashed passwords, access controls, tenant isolation, and audit logging. No method of transmission or storage is perfectly secure, but we work to protect your information and to notify affected users and regulators of breaches as required by law.

10. International transfers

Our service providers may process data in countries other than your own, including the United States. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses.

11. Cookies

We use strictly necessary cookies for authentication and session management. We do not use advertising or cross-site tracking cookies.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by additional notice.

13. Contact us

Questions or requests regarding this Policy or your data: techsupport@compsync.net. Operating entity: Streamstage Productions Inc., 526 Lansdowne Avenue, Woodstock, ON, Canada. Data controller for inquiries under applicable data-protection law: techsupport@compsync.net.